All Sales Are Final
There are no returns, refunds, or exchanges.
Due to the nature of the products and services we provide, Covers and Cupcakes LLC is not at liberty to provide refunds in any way shape or form.
You are required to agree to these Terms of Service prior to purchasing from Covers and Cupcakes LLC and you will be held to them.
These Terms of Service are subject to change without prior notice, but we will inform clients that our Terms have changed prior to a client making a new purchase. If you have already agreed to them as a past client, you do not need to fill out another form, but you will be sent a link to view them. If you have any questions, please voice them prior to re-booking. By proceeding with a new booking, you agree to any updates on these Terms of Service.
Full payment is required upon booking for premade designs, adverts, bookmarks, logo designs, paperback exterior formatting, and other miscellaneous promotional materials.
All bookings with Covers and Cupcakes LLC include three revisions\proof copies and a single copy of the final graphic. You must request alterations to your proof copies within 48 hours (from send time) after which your last sent proof copy will be considered your final graphic and alteration fees may apply. If a proof copy has been sent and no request for changes/revisions/alterations is made within 48 hours, the most recent proof copy will be considered your final graphic.
Once an invoice has been issued, full payment is required within 24 hours. In the event that full payment is not provided, the premade design will be released immediately back into the gallery and you will not be given a second opportunity to purchase it.
You will receive a “Premade Customization” form to customize your premade design with your author name and title once your invoice is paid in full. We put premade customizations on our priority list, and handle these on a first-come, first-served basis. Generally, turnaround time is 24-72 hours, but please be aware that during our busy season, the wait time can increase to two weeks. Please inquire about turnaround time at the time of purchasing.
Premades are completed designs that only await your title, tagline (if applicable) and author name for customization. If you would like to request changes to the overall design of your premade (including typography,) please do so before purchasing and be aware that additional fees may apply.
Because premade designs are required to be paid in full, the proof copies you will receive will be unwatermarked.
All bookings with Covers and Cupcakes LLC include three revisions/proof copies and a single final graphic. Additional design alterations/proof copies will incur additional costs at $5.50 per minor alteration. Any alteration that requires drastic changes to the original design will require additional costs. Alteration prices are subject to fluctuation depending on complexity. Please request changes to your proofs within 48 hours or the last proof sent will be considered your final graphic and alteration fees will apply.
Final premade eBook designs will be sent in JPG format. Final paperback wraps will be sent in PDF format. Once a final graphic has been sent, further alterations will require additional costs at $30/hour with a one hour minimum.
Covers and Cupcakes LLC is currently taking custom bookings on a first-come-first-served basis. We do not offer guaranteed turn around times at this time (only approximate turn around times) but instead we keep a running list. You will be provided with a number that indicates your place in line at time of booking. We also offer the option of paying a rush fee (30% of your project total) to jump to the top of the list. Please be aware that the rush fee increases to 50% of your project total during scheduled times off. A Rush Fee also applies whenever a commissioned project requires work outside of normal operating hours.
Once an invoice has been issued, a 50%, nonrefundable booking payment is required within 24 hours for custom designs. Invoices will be adjusted to reflect the price of the entire project once a project has been completed. (You will see your deposit removed from your final total.)
All bookings with Covers and Cupcakes LLC include three revisions/proof copies and a single final graphic. Additional design alterations/proof copies will incur additional costs at $5.50 per minor alteration. Any alteration that requires drastic changes to the original design will require additional costs. Alteration prices are subject to fluctuation depending on complexity.
Package bookings are non-transferable and require a 50% nonrefundable deposit.
Final payment is due within 24 hours of design completion. In the event that full payment is not made within 24 hours after the final invoice has been sent, all design rights will revert to Covers and Cupcakes LLC, ALL contracts with that client will be terminated (including contracts and licenses purchased and formed during previous commissions-these licenses will be held until the issue of non-payment is settled) and purchaser/client/author will not be given the option to purchase the design a second time.
Final eBook designs will be sent in JPG format. Final paperback wraps will be sent in PDF format. Final graphics will be delivered via email once full payment has been made. Once a final graphic has been sent, further alterations will require additional costs at $30/hour with a one hour minimum.
You may add a paperback exterior wrap to any eBook design for a discounted price of $45. (Your eBook and Paperback Wrap must be checked out on the same invoice to receive this discount.) You may purchase a paperback exterior wrap separate from an eBook design for $60.
Paperback wraps are specifically formatted to your book’s interior paperback page count, trim size, and interior page color (we use these specs to calculate the size of your book’s spine and the overall size of the front and back cover in relation to the spine to give you a perfect fit.) We cannot format your exterior book cover without your interior page count and color, and your preferred trim size. You may purchase a paperback wrap in advance, and have it formatted ANY time in the future if your book is not yet complete.
Covers and Cupcakes LLC currently offers paperback wraps for KDP and Ingram Spark, but the formatting for KDP and Ingram Spark is quite different, so if you need both you must purchase TWO paperback wraps- one for Ingram Spark and one for KDP.
Covers and Cupcakes LLC is not responsible for the fluctuations with your chosen printer’s print quality and alignment. If you receive paperbacks that have misaligned spines, but your Paperback PDF fits perfectly on the print preview, please discuss these with your printer’s customer service.
If you have changes to your page count after your final PDF is approved and delivered, you will be required to pay an alteration fee of $30 per hour with a one hour minimum.
A 50% deposit is required for all interior formatting projects before any design slots will be held. In the event that a 50% deposit is not made, your booking will immediately be released. Your interior formatting booking includes three revisions/proof editions of the formatting. Content changes are not included. Please ensure that you have provided your designer with the final draft of your manuscript before your interior formatting begins.
In the event that full payment is not made within 24 hours after the final invoice has been sent, all design rights will revert back to Covers and Cupcakes LLC, ALL contracts with that client will be terminated (including contracts and licenses purchased and formed during previous commissions,) and purchaser/client/author will not be given the option to purchase the design a second time. The 50% deposit on any interior formatting project is non-refundable.
Final (un-watermarked) graphics and interiors will be sent to the client/purchaser/author’s email once full payment has been made.
Once a final graphic/interior has been sent, further alterations will require additional costs at $30/hour with a one hour minimum.
Covers and Cupcakes LLC agrees to make all needed formatting modifications (within reason) if a formatting error should be discovered after final graphics/interiors are sent. An error (or even multiple errors, should they accidentally occur) with your formatting does not entitle a client to a full refund. Covers and Cupcakes LLC will see to it that any formatting errors are remedied.
While Covers and Cupcakes LLC no longer offers the use of PSD design templates, all previously licensed PSD templates may continue to be used for the series they were originally licensed for. Please contact the designer with questions about expanding your series, or alternative uses of the templates. Any unauthorized use of a PSD design template is in direct violation of these Terms of Service and subject to copyright laws. If you have used a design template for anything other than its intended purpose, please discontinue use at once or contact Covers and Cupcakes LLC for alternative options.
Clients of Covers and Cupcakes LLC will be responsible for all transaction fees. (Our current payment processing system is PayPal. Please visit https://www.paypal.com/en/webapps/mpp/paypal-fees to double check the cost of your transaction fee to the U.S.)
In the event of a payment retraction, (a bounced check, an un-authorization of payment from the client’s bank, or any situation in which the client’s payment is either retracted or withdrawn due to a transaction issue or dispute) the client will be held accountable for any fees that may occur. This includes fees from third-party payment processors, fees from financial institutions (banks handling the payment transfers,) and late fees from the designer (Covers and Cupcakes LLC/Josephine Blake) at $25.00 USD per day until the issue of non-payment has been resolved.
All Sales are Final.
There are no returns, refunds, or exchanges.
Additional changes to the final product will require additional costs.
Prices are subject to change without prior notice.
When providing images to use in a cover design, author/purchaser/client agrees to do their own due diligence, insuring they have procured these images in a legal manner and that they hold the copyright/license to said images. Covers and Cupcakes LLC, JB Publishing and its designers will not be held responsible.
Covers and Cupcakes LLC reserves the right to refuse service to any client for any reason. Please maintain polite and courteous communication at all times. Unwarranted personal attacks or creation of a hostile working environment may result in contract termination.
In the case of a project or contract termination, Covers and Cupcakes LLC reserves the right to retain any earnings from said project that are equal to amount of work completed as determined by the designer. All licensing will immediately be revoked upon the termination of any contract, and author/client/purchaser will not be given the option to purchase the design for a second time. (This includes ALL current and previous licenses negotiated from Covers and Cupcakes LLC/Josephine Blake.)
What are you purchasing when you order a cover design from Covers and Cupcakes LLC?
When you purchase a cover design from Covers and Cupcakes LLC, whether it be a custom design or a premade design, you are purchasing a license to use this design on your book cover and related promotional material.
So, what does your license include?
Your respective license (eBook license, paperback license, or both) includes unlimited reproductions of the cover. Which means that no matter how many books you print or how many eBooks you sell, your license never expires. HOWEVER. Most cover designs from Covers and Cupcakes LLC are created with LICENSED stock images, and you are bound by the limitations of those licenses. Occasional use of images listed beneath the creative commons does not apply.
If you would like to retain a copy of those licenses for your records, please email the creator at: firstname.lastname@example.org.
You may use your cover design on any related promotional material, but you may never resell the design itself. That means that you may not sell the promotional material, or the license you have purchased to another author. You may not, for example, place your book cover on a mug and sell the coffee mugs on your website without specific written permission from the designer. You may, however, give the mug away for free as promotional material.
The exceptions to this rule are logo designs or graphics made specifically for resale purposes (as determined by the designer.)
What about the copyright?
Cover art commissioned for professional use in the writing/publishing industry can usually be defined in one of two categories. ( 1 ) The cover artist uses their own pictures or assets (such as drawings or illustrations) to create the cover design or ( 2 ) The cover artist uses photography licensed from a stock image provider such as Adobe Stock or Shutterstock.
No matter which category your new cover art falls under, it is important to know that the copyright to said art does not belong to the author who commissioned the piece. The cover artist owns the copyright to this design, and unfortunately, Covers and Cupcakes LLC does not currently offer the option for an author to purchase the copyright to any designs sold.
Among other things, this means that you may not alter or change, or pay another designer to alter or change any cover art you have purchased from Covers and Cupcakes LLC. This includes licensing only the eBook version of a cover, and then paying another designer to convert it for audiobooks and paperback or altering the design on your own to fit audiobooks or paperbacks when you have not purchased those additional usage rights.
Cover art is considered supplementary work under copyright law because it merely assists in the use of your book. It is therefore, considered “Work for Hire.”
As an author or client of Covers and Cupcakes LLC, please be aware that licensing a design from Covers and Cupcakes LLC comes with certain limitations. Covers and Cupcakes LLC will do everything in their power to ensure that any design you commission is completed to your utmost satisfaction. We strive to uphold the values of the Independent Publishing Industry, celebrating authors and the fabulous skills with which they have been gifted. 🙂
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